Frequently Asked Questions

LensZoneNepal offers a wide range of contact lenses, including daily, monthly, and yearly disposables, as well as colored and anime-inspired lenses. Our collection includes power lenses for vision correction and cosmetic lenses for style, all sourced from trusted brands to ensure safety, comfort, and quality for our customers in Nepal.

Yes, most of our sunglasses at LensZoneNepal are polarized and offer 100% UV protection. Polarization reduces glare, enhancing visual clarity, while UV protection shields your eyes from harmful rays. Brands like Ray-Ban, Gucci, and Newmew ensure stylish, durable, and protective eyewear suitable for Nepal’s diverse climates.

To find the right sunglasses size, check the measurements on the frame (lens width, bridge width, temple length) or visit our store locator for a fitting at our Baneshwor or Tokha, Kathmandu locations. Our website also provides a size guide, and our team can assist with personalized recommendations.

LensZoneNepal offers a 30-day return and exchange policy for unused products in original packaging with tags intact. Contact lenses must be unopened for hygiene reasons. Visit our stores or contact us at info@lenszonenepal.com for assistance. Full details are available on our Returns & Exchanges page.

Yes, LensZoneNepal ships nationwide across Nepal, including areas outside Kathmandu. Orders are processed within 1-2 business days, with delivery times varying by location. Check our Shipping Info page for details on costs and estimated delivery times. Contact our team for international shipping inquiries.

To care for your contact lenses, always wash your hands before handling them. Use fresh lens solution to clean and store lenses nightly. Avoid water exposure to prevent infections. Follow your lens type’s wear schedule and replace them as recommended. Consult our team for detailed care tips.

Absolutely, LensZoneNepal guarantees 100% authentic products from trusted brands like Ray-Ban, Gucci, and Newmew. We source directly from authorized distributors to ensure quality and authenticity. All sunglasses and contact lenses come with original packaging and certificates of authenticity where applicable.

Yes, LensZoneNepal offers prescription sunglasses with various lens options, including polarized and UV-protected lenses. Visit our stores in Baneshwor or Tokha, Kathmandu, for an eye exam, or submit your prescription online. Our team will customize your sunglasses for style and vision needs.

LensZoneNepal accepts multiple payment methods, including cash, credit/debit cards (Visa, Mastercard), mobile payments (eSewa, Khalti), and bank transfers. Online orders can be paid securely via our website’s payment gateway. Visit our stores or contact us at +977-9843095075 for payment assistance.

You can reach LensZoneNepal’s customer support via email at info@lenszonenepal.com or by calling +977-9843095075, Sunday to Friday, 9 AM to 6 PM. Visit our stores in Baneshwor or Tokha, Kathmandu, or use the contact form on our website for prompt assistance.